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"The TAV Passport Card annual membership fee is 1000 TL including VAT."
Contracted Banks and Companies;
Yapı Kredi Bank World, Play, Adios, Taksitçi, World Premium and Crystal card holders are given 20% discount and 12 installments.
THY Elit and Elit Plus Card holders are given 20% discount and Classic Plus holders, 10% discount.
We have six installment options for Garanti Bank, İş Bank and four installment options for Akbank card holders.
- You may learn further details through our Call Centre at 444 2575.
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No, it is not obligatory to live in Turkey for being a card holder.
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TAV Passport is a special membership program which offers you speed, comfort and privileges in your travels through the airports operated by TAV.
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Please click to obtain information about the privileges of TAV Passport.
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All you have to do is scan your card or sticker at the points of service, through the scanners with "contactless" technology, or show it to the relevant staff prior to receiving the service.
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You can purchase TAV Passport at Atatürk Airport sales points, by calling our Call Center at
444 25 75 or by filling out the application form at
www.tavpassport.com.
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The card will be delivered to you within 7 working days following your purchase.
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Your TAV Passport card will be sent to the delivery address you provide on your application.
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The membership is valid for 1 year.
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You can pay for your annual membership by cash, credit card or bank transfer.
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Yes, we offer up to 12 months of installments for credit cards.
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For your questions, comments and suggestions about TAV Passport you can call our Call Center at 444 25 75.
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The utilization of TAV Passport cards is personal. It may not be used by anyone other than the person under whose name it is registered.
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All information you provide on your application is kept confidential by our company and is absolutely not shared with third parties without your permission.
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As the card sent are unique to you, in case they are lost or stolen you need to call the Call Center at 444 25 75 and notify us. A new card or sticker will be delivered to your address in line with your notification.
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Our sales points at the airport will help you. Furthermore, if you call our Call Center at 444 25 75 and inform them that your card is not working, you will be sent a new one.
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Yes, one (1) guest is also entitled to pass along with you through these points.
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TAV Passport members are entitled to invite one (1) guest free of charge. Every guest exceeding this number may benefit from the lounge service, provided that they pay 28.£ +VAT.
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A guest and the children under the age of 12 of the TAV Passport member may benefit from the lounge services free of charge.
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Yes, you can check flight information through the monitors inside the "primeclass" Lounge.
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You can obtain information about our program partners by calling our Call Center at
444 25 75 or by visiting us at
www.tavpassport.com.
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You can access detailed information about the program by calling our Call Center at
444 25 75 or by visiting us at
www.tavpassport.com.
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You can access detailed information about the contracted airlines for business check-in by calling our Call Center at 444 25 75 or by visiting us at
www.tavpassport.com.
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The lounges and airports in which you can enjoy TAV Passport privileges:
Turkey
- Istanbul Atatürk Airport - "primeclass" Lounge International Terminal Departures - After Passport Control
- Istanbul Atatürk Airport - Wings "primeclass" Lounge – Domestic Terminal Departures – After last security check
- Ankara Esenboğa Airport - Wings "primeclass" Lounge Domestic Terminal Departures – After last security check
- Ankara Esenboğa Airport - Millenium Lounge International Terminal Arrivals - After Passport Control
- Izmir Adnan Menderes Airport - Millenium Lounge International Terminal - After Passport Control
Georgia
- Tbilisi International Airport - "primeclass" Lounge - International Terminal Departures - After Passport Control
- Batumi International Airport - "primeclass" Lounge - International Terminal Departures - After Passport Control
Tunisia
- Enfidha International Airport - "primeclass" Lounge International Terminal Departures – Main Terminal Departure Floor
Macedonia
- Skopje Alexander the Great International Airport - "primeclass" Business Lounge - International Terminal Departures - After Passport Control
- Ohrid St. Paul the Apostle International Airport - "primeclass" Business Lounge - International Terminal Departures - After Passport Control
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You may call our Call Center at 444 25 75 for information about our transfer services or for booking.
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You can call the Call Center at 444 25 75, 48 hours in advance for booking.
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You can call the Airport Hotel reservation line at (212) 465 4030 for booking.
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The special x-ray gate dedicated to you is located at the International Terminal Gate D.
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The special x-ray gate dedicated to you is located at the Domestic Terminal Main Gate.
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The special "primeclass" Lounge International Terminal is on the mezzanine floor above the Food Court, after you pass through TAV Passport control.
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Once you pass through screening at the Domestic Terminal, you can use the Wings "primeclass" Lounge on the upper floor.
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Istanbul Atatürk Airport
- Greenfields - International Terminal Arrivals – Greeting Hall
- Beerport - International Terminal Departures - After TAV Passport Control
- Greenport - International Terminal Departures - After TAV Passport Control
- Sky Restaurant - International Terminal Departures - After TAV Passport Control
- Restro - Cakes & Bakes - International Terminal Departures – Before TAV Passport Control
- Restro –Turkish Cuisine - International Terminal Departures – Before TAV Passport Control
- Restro – Italian Cuisine - International Terminal Departures – Before TAV Passport Control
- Restro – Chinese Restaurant International Terminal Departures – Before TAV Passport Control
- Sky Restaurant - International Terminal - Airport Hotel – Adjacent to VIP
- Kantin – Domestic Terminal Departures – Before last security check
- Beerport - Domestic Terminal Departures – After last security check
- Kokpit Cafe - Domestic Terminal Departures – After last security check
- Kokpit Brasserie - Domestic Terminal Departures – After last security check
- Tadında Anadolu -Domestic Terminal Departures – After last security check
- Cakes & Bakes - Domestic Terminal Arrivals - Greeting Hall
- Cakes&Bakes - Domestic Terminal Departures – After last security check
Ankara Esenboğa Airport
- North Shield - Domestic and International Terminals - Before last security check
- Sky Restaurant - Domestic and International Terminals - Before last security check
- Tadında Anadolu -Domestic Terminal Departures – After last security check
- Greenport - Domestic Terminal Departures – After last security check
- Flags - Domestic and International Terminal Departures - Mezzanine Level